The Lighthouse

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Reviews about The Lighthouse

• Narmin Mamedova

  09.10.2018
  ★ ☆ ☆ ☆ ☆
  Decided to spend my Birthday in Windermere and thanks to Lighthouse staff I had the worst birthday in my life! I ordered pasta with king prawns and we asked for a permission if my partner can take his own food he has a specific diet. The staff member told "of course, there is not a problem!" And after getting my order and starting eating they approached us, telling that we cannot eat anything from somewhere else in their restaurant, even if one of us ordered from them. I told that we asked for permission beforehand to avoid any confusion, but they still were rude and told we have to take that food away. Then I asked them to pack my pasta I ordered from them, as I didn't want to continue eating in a place where they were so rude to us. And you cannot imagine what they did! They tossed my pasta inside a pizza box and gave to me! Can you imagine eating pasta right from the pizza box? I wish I could upload the photo of it here. So, I went out without my pasta, hungry and angry with spoiled birthday. They have the worst customer services and the most unprofessional staff members. Not recommended!

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